The following points define the scope of our cybersecurity services and clearly delineate responsibilities. They apply in addition to the General Terms and Conditions and prevent misunderstandings during collaboration.
Monitoring scope: network, endpoints, cloud environments
Response time: 15 minutes for critical alerts
Reporting interval: weekly, monthly, quarterly
Access rights: exclusively authorized administrators
Data protection: GDPR-compliant processing
What our customers say about working with us
Results that speak for themselves
"Since we started using CyberDefense's real-time monitoring, we've detected three critical anomalies in our network before they could cause any damage. The automated threat analyses save our team several hours of manual log review every day."
Kerstin Zauner, IT Manager, Logistics Company"The implementation of the SIEM architecture was surprisingly smooth. Within two weeks, all relevant data sources were connected and the first correlation rules were active. The difference compared to our previous setup is enormous."
Dr. Luisa Achleitner, CISO, Financial Services Provider"The incident response workshop helped us concretely structure our procedures for emergencies. When an actual ransomware attempt occurred, we knew exactly which steps to take – containment took only a few hours."
Markus Steiner, Managing Director, Manufacturing Company"The cloud security audit revealed two serious misconfigurations in our AWS environment that we would have overlooked without the analysis. The recommendations were precise and directly actionable – no theoretical fluff."
Julia Brandstätter, Head of Operations, SaaS Startup